Lift your CRM interactivity, tracking and management to the next level.
We can help you refine, build or manage your CRM processes by employing our modern streamlining and automation techniques, custom built for your business, from data management to digital marketing and customer calls.
Some dealerships have great ideas for CRM and customer service, but working by themselves, they are too busy to turn them into reality.
We help clients build robust, comprehensive customer retention processes that run like clockwork - including automating data extract, communicating via multiple channels over multiple time-frames, and timely reporting.
Our success comes from working alongside dealership management and staff to understand what works best for your business, guide you through implementation and provide good customer support afterwards.
We have transformed dealerships’ customer satisfaction processes by replacing outmoded practices (e.g. using handwritten details on hard copy job sheets) with our fully automated, responsive and reliable SMS and email communications, call management, reporting and benchmarking solutions.
Bottom line and business reputation have benefited exponentially along with efficiency.
If you want top class, targeted, high yielding marketing without the cost of running a full specialist marketing department, our holistic marketing services are on tap to help you shine.
We help manage all aspects of the marketing process for dealerships, specialising in content creation, digital animations, campaign design, database and social media marketing, keeping customers informed of new product launches and promotions.
routine service calls
Some dealerships may not have the resources, systems and expertise to run and manage a customer contact function internally.
We have a specialised and dedicated Australian team to look after your post-service follow-ups, service bookings, recalls, post-delivery follow-ups, anniversary contacts and sales prospecting.
This ensures your customer communication never misses a beat.